77hub Privacy Policy

Introduction

This Privacy Policy ("Policy") applies to all users of the 77hub online gaming platform available at https://77hub.vu. It describes how 77hub ("we," "us," or "the platform") collects, uses, stores, and protects the personal information you provide when you register, use, or interact with the platform.

By creating an account or continuing to use 77hub, you acknowledge that you have read and understood this Policy and agree to the collection and use of your personal information as described here. If you have questions about any part of this Policy, please refer to the FAQ page or contact support through the details provided there.

This Policy may be updated from time to time. Changes will be published on this page with an updated effective date. We encourage you to review this page periodically so you are aware of any changes that may affect you.

Information We Collect

When you register and use 77hub, we collect personal information that is necessary to operate your account safely and process your transactions. The categories of information we collect include:

Category	Examples	Purpose
Identity Information	Full name, date of birth, government-issued ID	Account registration and identity verification (KYC)
Contact Information	Email address, mobile number	Account communications, OTP delivery, support
Financial Information	Payment method details, transaction records	Deposits, withdrawals, and fraud prevention
Technical Information	IP address, device type, browser, session logs	Security monitoring and platform improvement
Gaming Activity	Bets placed, games played, win/loss history	Account management, responsible gaming tools

We do not knowingly collect personal information from individuals under the age of 21. If we become aware that an account was created by someone below that age, it will be closed and any data collected will be deleted or anonymised in line with applicable requirements.

How We Use Your Information

The personal information we collect is used strictly for the purposes outlined below. We do not use your data for purposes that are unrelated to your use of the 77hub platform.

• Account management: To create, maintain, and secure your 77hub account.
• Identity verification: To verify your identity as part of our KYC process before processing withdrawals or fulfilling other account requests.
• Transaction processing: To process deposits and withdrawals in Philippine Peso through your registered payment method.
• Customer support: To respond to your enquiries and resolve account issues.
• Security and fraud prevention: To detect and prevent fraudulent activity, unauthorised access, and abuse of the platform.
• Platform improvement: To analyse usage patterns in aggregate form and improve the gaming experience.
• Responsible gaming: To monitor gaming activity and provide self-exclusion or limit-setting tools when needed.
• Communications: To send you account-related notifications, security alerts, and, where you have opted in, promotional updates.

Sharing Your Information

77hub does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Payment processors: We share necessary financial details with payment providers to process your deposits and withdrawals. These providers are bound by their own data protection obligations.
• Identity verification providers: We may use third-party KYC services to verify your identity documents as part of our account verification process.
• Platform infrastructure providers: Cloud hosting, analytics, and security service providers who help us operate the platform may have limited access to platform data under strict confidentiality agreements.
• Legal and regulatory requirements: We may disclose personal information if required by law, court order, or in response to a legitimate request from a relevant authority.
• Business transfers: In the event of a merger, acquisition, or restructuring, personal data may be transferred to the successor entity, subject to equivalent privacy protections.

Any third party that receives your personal information from 77hub is required to handle it in a manner consistent with this Policy and applicable data protection standards.

Data Retention

We retain your personal information for as long as your account is active and for a reasonable period afterwards as required for legal, compliance, and business purposes. Specific retention periods depend on the type of data:

• Account registration details and identity documents are retained for the duration of your account and for a defined period after closure, in line with applicable record-keeping requirements.
• Transaction records are retained as required for financial compliance and dispute resolution purposes.
• Technical and session logs are retained for a shorter period, primarily for security monitoring and fraud investigation.

When data is no longer needed for any legitimate purpose, it is deleted or anonymised so that it can no longer be linked back to you.

Security Measures

77hub uses a combination of technical and procedural safeguards to protect your personal information against unauthorised access, loss, misuse, and alteration. These include:

• SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers.
• Secure password hashing – your password is never stored in plain text and cannot be viewed by platform staff.
• OTP (one-time password) authentication for sensitive account actions such as withdrawals and credential changes.
• Access controls that limit which staff members can view personal data, based on their role and operational need.
• Regular security monitoring and review of platform infrastructure.

While 77hub takes these measures seriously, no digital platform can guarantee absolute security. You play an important role in account security by keeping your credentials private and not sharing your OTP with anyone.

Cookies and Tracking

77hub uses cookies and similar technologies to operate and improve the platform. Cookies are small data files stored on your device that help us recognise your session, remember your preferences, and analyse how the platform is used.

The types of cookies we use include:

• Essential cookies: Required for the platform to function, including session management and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and login status.
• Analytics cookies: Collect anonymised data on how users navigate the platform, helping us identify areas for improvement.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect some features of the platform. We do not use cookies to serve third-party advertising on 77hub.

Your Rights

As a registered user of 77hub, you have rights over your personal data. These include:

• Right to access: You can request a copy of the personal information we hold about you.
• Right to correction: You can ask us to update or correct any inaccurate information linked to your account.
• Right to deletion: You can request the deletion of your personal data, subject to any legal or regulatory retention requirements that may apply.
• Right to withdraw consent: Where processing is based on your consent, such as marketing communications, you can withdraw consent at any time without affecting previous processing.
• Right to restrict processing: In certain circumstances, you may ask us to limit how we use your personal data.

To exercise any of these rights, contact the 77hub support team through the FAQ page. We will respond to verified requests within a reasonable timeframe. Some requests may require identity verification before we can act on them.

Minors and Age Restriction

77hub is strictly for adults aged 21 and above. We do not knowingly collect or process personal information belonging to individuals under this age. If you believe that a minor has registered on the platform, please contact us so we can investigate and take appropriate action. Any account found to belong to a person under 21 will be closed in line with our Terms and Conditions.

Changes to This Policy

77hub may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable requirements. When material changes are made, we will notify registered users through account notifications or by posting a prominent notice on the platform.

The updated Policy will take effect from the date shown at the top of this page. We encourage you to check back periodically. Continued use of the platform after an update constitutes acceptance of the revised Policy.

Contact and Data Enquiries

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to the 77hub support team. Contact details are listed on the FAQ page.

For general information about using the platform, visit our homepage or browse the FAQ page for quick answers.